Retail POS


E-commerce • Mobile  App • Retail POS software 

Helping Retailers manage sales Online and in store

Order Online & Pickup in Store using your point of sale system
NCR Counterpoint SQL POS Software

NCR CounterPoint SQL software is a full-featured point of sale (POS) register system, inventory management software, and hardware solution for retail point of sale and wholesale companies. CounterPoint SQL provides one centralized database for your in store, online e-commerce, and mobile app sales while maintaining one central inventory management system. 

NCR CounterPoint SQL was originally developed by Synchronics who was purchased by Radiant Systems, and now part of NCR. Computer SOS installs, integrates, and supports the complete NCR Counterpoint SQL POS register software for small and large retail and wholesale businesses ranging from one POS cash register to multiple stores across the U.S. and Canada.

One Inventory Management System online & in store

Our POS system provides you with solution for your retail in store and online sales.  Get one shared inventory for your online e-commerce store, mobile iPad app, retail point of sale and inventory management system. Computer SOS developed CP-Commerce and P.O.S. Anywhere to be fully integrated into the NCR CounterPoint SQL software system providing a centralized database for retail selling, inventory management, purchasing. 

NCR Counterpoint SQL POS System is the most complete Retail POS system available.
Includes Secure EMV Payments Solutions for credit/debt card, built in gift cards and Loyalty cards. A retail & wholesale POS software that works for all industries.

Select your industry to see for yourself how we can help your business.

You can sell in store, online, and on your iPad, iPhone or iPod from one inventory.

NCR CounterPoint SQL POS Software: 


NCR Hardware: 
  • Regular Ticket Entry
  • Touchscreen Ticket Entry
  • Passwords
  • Customers
  • Inventory
  • Pricing
  • Holds and Quotes
  • Orders
  • Backorders
  • Special Orders
  • Layaways
  • Order Deposits
  • Layaway Deposits
  • Customer-Specific Purchases
  • Store Credits
  • Gift Cards/Certificates
  • Shopping Cards
  • Taxes
  • Payment Types
  • Multi-Currency
  • Commissions
  • Ticket Numbering
  • Drawer Readings
  • Daily Reports
  • End-of-Day Processing
  • History
  • Retail Kits
  • Form Printing
  • Peripheral Devices
  • Special Functions
  • Credit Card Processing
  • Debit Card Processing
  • EBT Processing
  • Check Authorization
  • Benefits

All-In-One NCR Workstations
Barcode Readers & Scanners
Cash Drawers
Check Readers
Handheld Data Collection Terminals
Magnetic Stripe Readers
PIN Pads
Pole Displays
Programmable Keyboards
Signature Capture
Touchscreen Monitors
Weight Scales

CounterPoint SQL Retail Store POS System 

Formerly Radiant Systems, NCR CounterPoint SQL Enterprise allows you to configure and control nearly every aspect of your system. Change the layout of your Ticket Entry screens or the criteria of your filters. Set up your own pricing schemes with rule-based pricing. Manage your inventory your way, with alternate units and unlimited categories. Define profiles for your items, customers, and vendors. Track the information that's important to you and your business.

NCR CounterPoint SQL Enterprise expands with your retail business, allowing you to add features as you need them. Options like Advanced Pricing, Receivables, A/R charge customers, serialized inventory tracking, and serial numbers add support for additional pricing levels. CP-Commerce provides integrated e-commerce, allowing you to expand to the web and integrate your online sales with your CounterPoint SQL Enterprise database. Multi-Site allows you to operate multiple stores and manage information at all your locations. No matter how big your business gets, CounterPoint SQL Enterprise delivers consistent performance across your entire organization.

In the retail industry one of the main challenges is being able to manage your entire inventory according to color, size, and other attributes. With our retail store POS system you can easily manage this data with the three dimensional grid for inventory, reporting, and ordering.

In the retail store industry, it is highly important to know what your customers like in order to better understand what they want or need, and retain them as loyal customers. Retail stores love our POS system's ability to track customers' preferred sizes, colors, styles, etc. so they can better cater to their wants and needs.

Do you need to view and transfer items from one store to another? Our Retail POS system makes this process easy so you don't miss out on any sales opportunities due to a size or color your particular store does not have in stock. Expanding your retail store to the web is another option our POS system provides through our CP-Commerce software. This ensures you don't miss out on any potential sales. In addition, our retail store POS system handles special orders, back orders, and layaways.

Retail Store POS System Main Features: 

Fast, easy to learn, and easy to use. Includes optional touch screen, fast (2-second) credit card authorizations, and numerous currencies.

Track deposits and status on back orders, special orders, and layaways. Print quotes or place tickets on hold.

Decrease or eliminate shrinkage, stock outs, stock discrepancies, highest and lowest selling products, and track the movement of inventory. Track profit margins, item costs, and serial numbers. Automate direct store deliveries and stock replenishment.

Retain, view, and report complete detail of every sale you make, or look at summaries and cross-analyses.

Know who your customers are and what they like to buy with Customer Connect. For special promotions you can print mailing labels, track customers favorite brands, birthdays etc., with user-defined profile fields. Help increase loyalty with store credits, gift cards, charge sales, and more.

Print item barcodes and labels on demand or automatically as part of purchasing and receiving.

Monitor trends with six-week sales analysis. Print activity reports for specified periods. Daily exception reports monitor your voids, price overrides, etc. Analyze item sales history and know what is selling and what isn't.

Stock a single item style in multiple colors and size. Each size/color may have unique barcodes and you can price each color/size as you wish (i.e. maybe you want to charge a bit more for "oversize" or special colors).

Upload customers, inventory, and prices to your online store where you can download customers orders to your POS for fulfillment.

Analyze merchandise and make decisions on whether to mark-down or reorder items. Several reports focus on profitability, turn rates, and weeks of supply on hand.

Sales commissions are calculated for each item on the sales ticket based on either sale amount or gross profit.

Print activity reports for specified periods, and monitor trends with 6-week analysis. Daily exception reports monitor your price overrides, voids, etc.

Keep track of a variety of item details defined by your footwear needs, manage inventory, automate purchasing, consolidate your seasonal inventory to best selling locations, all from a centralized system. Communicate with your customers to ensure effective marketing efforts and improve the customer experience, be it retail POS or wholesale, multi-site or single location.

Track the size, color, and width of an item and its corresponding margin at the dimension level for the footwear inventory. Track ordering and reporting information specific to the retail and wholesale footwear industry. With our advanced pricing module, you can price your items based on size.
Sales associates can access item substitutes, view and sell inventory quantities across multiple locations directly from the Point of Sale or using our mobile app.

Increase revenue through our built-in customer loyalty programs, up-sell or suggest related items, and offer Accounts Receivable or a full layaway program, all through one footwear point of sale or wholesale system.
With our footwear POS and Wholesale software system, you can monitor Sales Rep. productivity in units and dollars sold per hour, per month, or any time period you define. Calculate sales commissions for regional or store associates based on the sale amount or gross profit, by brand or commodity.

Manage sales, returns, orders, special orders, back orders, and layaways on the same transaction. Generate PO's for orders and special orders straight from the sales screen, coordinating Drop Ships, or consolidate them with automatic reorders, saving on shipping costs and time. Sales and Customer Service associates can access PO information such as ETA's and tracking information right from the POS or Wholesale sales screen ... all defined by your footwear needs.
Our special order capabilities allow you to sell footwear items you don’t carry in stock, track special order items from the customer order by receiving and manage the inventory throughout the process through the POS, online, or wholesale.

Multiple payment types coupled with user definable, intuitive touch screens allow for maximum flexibility for your client, streamlined for the unique needs of your organizations customer service values.

CounterPoint Retail POS System at a Glance:

Inventory Management

  • Centralized inventory with one SKU and centralized Barcodes
  • Multiple Barcodes per items (which will also help in conversion items from your current system to the CounterPoint System, as well as eliminate the internal cost of re-tagging items)
  • Mass retail and price changes
  • Physical Counts by inventory sheets, or hand held data collectors
  • Invoice - electronic packing-slip matching (vouchering) ... increases accuracy of item cost analysis

Inventory Sales Enhancement tools for the Retail Industry

  • Item notes for sales information at the POS for communication for sales
  • Substitute item suggestion
  • Selective specialized care triggering defined per item
  • Create Kits
  • Sale pricing capabilities including
    • Mix and match codes
    • By Customer group
    • Automatic staff purchase prices
    • Vendor
    • Item
    • Item category and user defined profile codes
  • Special limited time automatic promotions

Special Order Management

  • Selling of non-stocked or sold out items
  • A customer sale can generate a PO, then emailed to vendor
    • Can be combined with automatic reorder items to save on shipping costs
  • Upon receipt of item, receiver can be notified, and either trigger the sale rep or the client directly
  • At all stages of the process, the sale rep can monitor the progress at the POS till with ETA date and status information

Integrated PO Module

  • Automatic reorder program, initiated
    • By Location specific min/max
    • Suggested stock based on historic sales, with seasonal variables
    • Location specific order models
  • Drop ship capabilities
  • Multi-currency purchasing factoring
    • Exchange rate
    • Landed costs
    • Duties

Reportable and Searchable Inventory Categories

  • Category + Subcategory
  • Season Codes
  • Theme codes
  • Merchandising codes
  • Date codes


  • Centrally coordinated by warehouse, or managed by stores
  • Can be initiated by a customer sale
  • Transferred by transfer sheets, hand-held scanners, USB, or electronic for product verification and shrinkage control
  • Simultaneous transfer feature is also available where transfer out and transfer in are instantly updated

Customer Management

  • Critical profile codes
    • Contact tracking information
    • Key Demographics, such as age, profession, company
  • Searchable by address, phone number, spouse
  • Extensive customer notes
    • Allows uploads of PDF documents
    • Prescriptions
    • Measurements
    • Automatic notes can be triggered for sales reps when pulling up customer
      • Used for fraud and customer service
  • Accounts Receivable Module
    • Provide complete AR statements (Balance Forward or Open Item)
    • Charge Interest on statements
    • Aged A/R Reporting (as at any Historical Date) - by Summary or Customer Detail

Loyalty Program

  • User defined loyalty programs that defines
    • Points redemption values
    • Points earning defined by item or item category
    • Special limited time automatic promotions

Point of Sale System

  • Full customizable touch screens
  • Multiple payment types
  • Customer history access
  • Layaways, Orders, Backorders
  • Gift Registry
  • Gift Card Tracking
  • Credit Note Tracking
  • Credit Card integration
  • Canadian Penny rounding
  • Marketing profile tracking

Integrated E-Mail Marketing

  • Set and Forget campaigns
    • Welcome to the store
    • Loyalty points statements
    • Birthday promotions
  • Sales & Promotions
    • Triggered based on
    • Items
    • Vendors
    • Inventory Categories
    • Location
    • Customer profile codes
  • Campaign results - can get actual sales amounts for given campaigns so you can identify how effective an email campaign was, who opened the emails, etc.

Text Alerts

  • Customer Service
  • Operations Management
  • Fraud alerts


  • CounterPoint POS integration to Magento with CP-Commerce
  • Ensures orders are filled accurately

Reporting (uses Crystal Reports)

  • Over 2000 reports
    • Vendor analysis
    • Item analysis
    • Using 28 user definable codes (more available if needed)
    • Inventory tracking
    • Inventory consolidation
    • Sales Rep performance, including commissions
    • Gross Margin by size reports
    • Inventory Value (as at any Historical Date) - by summary or by any item detail you track
    • Employee Time clock tracking
    • All reports can be customized by the client, or can be commissioned to RMS to modify or create


  • 3rd Party billing
  • Custom items/Customer order tracking
  • Price packaging
  • Integrated notes
  • Insurance reports
  • etc.

Data Import/Export Capabilities

  • CSV, PDF, Excel, etc


  • Allows for future customization as your grow and your needs change

G/L Integration

  • Counterpoint creates journal entries for all activities (posted to user defined accounts)
  • Integrations exist to most book keeping packages
  • CounterPoint adheres to GAAP rules
Check out the rest of our site and then CONTACT US to learn more about how you can put the
power of CounterPoint SQL Enterprise Point of Sale to work for you.